Terms & Conditions

  • Goods must be returned within 30 days from the date of purchase.
  • Goods must be accompanied by original receipt/invoice.
  • Goods must be in their original manufacturers packaging.
  • Goods must not be used in any way.
  • Postage costs of returns/exchanges are not covered.
  • It is the customer’s responsibility to ensure the goods are returned safely to us.
  • Exchanges will be charged postage as follows:
  • Ireland & UK: €15 for bikes and large boxes; €10 standard packages.
  • We will refund to your credit card the full amount less the original cost of postage (to us).
  • Refunds will be credited to credit/debit card or cheque will be posted.
  • For refunds we will require your credit card no and expiry date.
  • If you are unhappy with the products or services you have received from us please email us at You can also submit your complaint to an online dispute resolution process operated by the European Commission