Terms & Conditions
- Goods must be returned within 30 days from the date of purchase.
- Goods must be accompanied by original receipt/invoice.
- Goods must be in their original manufacturers packaging.
- Goods must not be used in any way.
- Postage costs of returns/exchanges are not covered.
- It is the customer’s responsibility to ensure the goods are returned safely to us.
- Exchanges will be charged postage as follows:
- Ireland & UK: €15 for bikes and large boxes; €10 standard packages.
- We will refund to your credit card the full amount less the original cost of postage (to us).
- Refunds will be credited to credit/debit card or cheque will be posted.
- For refunds we will require your credit card no and expiry date.
- If you are unhappy with the products or services you have received from us please email us at firstname.lastname@example.org. You can also submit your complaint to an online dispute resolution process operated by the European Commission